Privacy Policy for Walax Health

Effective Date: 13th January 2025

At Walax Health, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

1. Information We Collect

We may collect personal information you provide directly to us, such as:

• Name, email address, and contact details.

• Payment information for premium services.

• Health and fitness preferences or data you choose to share within the app.

We also collect non-personal data automatically, such as app usage statistics, device information, and system activity.

2. How We Use Your Information

We use your information to:

• Provide and improve our app's features and services.

• Personalize your user experience.

• Process payments for premium services.

• Communicate with you about updates, promotions, and support.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers for purposes such as payment processing, data analysis, and app functionality

4. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to protect your account information and notify us immediately of any unauthorized access.

5. User Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of receiving promotional communications.

• Withdraw consent for data collection where applicable.

6. Third-Party Services

The app may integrate with third-party services such as payment gateways or booking systems. We are not responsible for the privacy practices of these third parties.

7. Retention of Information

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children's Privacy

Walax Health is designed for use by individuals of all ages. Children under the age of 18 may use the app ounder the supervision and consent of a parent or legal guardian. We do not knowingly collect personal information from children without parental consent. Parents or guardians are encouraged to monitor their children’s activities on the app and guide them in its proper usage.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be communicated through the app. Continued use of the app after updates signifies acceptance of the updated policy.

10. Contact Us

For questions or concerns regarding these terms, please contact us:

• Email : walaxhealth@gmail.com

• Phone : +256 757 072701 (also available on WhatsApp)

• Address : Muyenga